Shipping Policy

  • Credit approver orders ship same day if received before 2:00PM PST and 96% of all orders ship within one business day
  • Orders with upgrades require one additional day
  • Standard delivery is by FedEx Ground with 2-5 day delivery or USPS Priority Mail with 2-3 day delivery
  • Expedited orders ship FedEx 2nd day or Fedex Overnight
  • ITRenewDirect ships to some International locations
  • Tracking numbers are automatically generated when order ships and will be emailed to customer
  • Orders over $100 will require signature at time of delivery. Rerouting of packages is prohibited as is holding for pick up at Fedex location.
  • Claims for lost, missing or damaged goods must be made within 3 days of delivery as confirmed by carrier
  • Local pick up is available. Shipping fees will be voided
  • Orders are shipped Monday to Friday, there is no shipping on weekends